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Jaroslava | Warranty Terms
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Our Customers

Jaroslava Jewelers offers great warranty in our stores nationwide. These warranties are not part of the Lifetime Jewelry Care Plan.

We want you to be completely happy with your jewelry, from the day you make your purchase, through all the years to come. That’s why we warranty our Stainless steel jewelry for 12 months, as long as every season inspections have been performed and documented by an authorized representative.

Our Stones are cut and polished by master craftsmen whose skill makes your stone beautiful and brilliant.

Here is what we cover

Stone Replacement

We will replace, free of charge, any precious metal covered by this warranty if it chips, breaks, or is lost from its original setting during normal wear. In order for your warranty to remain in effect, you must have your jewel piece inspected and have the inspection documented every 3 months by an authorized representative at Jaroslava Jewelers store. In addition, all necessary repairs must be completed by our representatives.

Mounting warranty

For twelve months from the date of purchase, we warranty the mounting for your stone against all defects in material or workmanship. We will repair or replace your mounting without charge if any defects are found during this period.

Cleaning and Inspections

Bring your Stainless jewelry into any Jaroslava Jewelers location for professional cleaning and inspection.

Return and Exchange Policy

If for any reason you are not satisfied with your purchase, you may return it within 24 hours to any Jaroslava Jewelers. You may also exchange it within 2 days of purchase at any Jaroslava Jewelers location . Custom designed merchandise, class rings, special ordered jewelry and items engraved with personalized information cannot be returned or exchanged.

Give Us a Call

If you have any questions concerning your jewelry or this Guarantee, please contact the Jaroslava nearest you, or our Customer Care team .

What is a warranty?

A warranty is an assurance, a promise, or better yet, a commitment. Our commitment to craftsmanship and quality ensures that each Jaroslava piece is built to last – much like the love you share with that special someone in your life.

What makes Jaroslava special lies not only in its stunning designs, but also in the careful attention to the detail. Just like any relationship, it’s all the little things that add up to the big picture.

When it comes to quality, we spare no expense. Our jewelry is built to last a lifetime and beyond.

Quality Control

Each Jaroslava piece goes through 10 quality control inspections to ensure each piece meets our extraordinary standards.